New River Harley-Davidson®
2394 Wilmington Highway
Jacksonville, NC 28540
Phone: 910.346.9997
Fax: 910.346.9918

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New River Harley-Davidson® Service Department

The credibility of our Service Department is absolutely astounding. Specializing in stock and high performance Harley-Davidson®, we are equipped to make your bike suitable for you and your taste. We have top factory-trained technicians on duty during all business hours.

We honor all warranty work and favor any recalls. We accommodate any type of problem that may arise with your Harley-Davidson® motorcycle in an efficient, precise, and timely manner.

Let our state-of-the-art Service department with factory trained and certified Harley-Davidson® technicians install your custom accessories, performance upgrades and execute the maintenance on your bike to keep it running smoothly.

We'll help get your bike back on the road in pristine condition. Send us a service request online and we'll get back to you A.S.A.P.

We always provide competitive prices and are committed to giving you prompt, courteous service.

All of our Technicians are factory trained and certified and collectively possess over 80 years' experience in the motorcycle industry. Our guaranteed workmanship is first-rate. Equally important: we all share your passion for the ride.

Service Recommendations and Delivery

Please call our Service Department at 910.346.9997 to schedule your service work.

Need Help?. Contact our Service Team

Phone: 910.346.9997
Fax: 910.346.9918

Service Appointments

Service by appointment is offered and encouraged whenever possible. Simply call 910-575-9997 and speak to a Service Consultant or click the link below to fill out the Service Appointment Request. We will do our best to schedule an appointment that suits your needs and allows you to ride and enjoy your motorcycle as much as possible. After all, that's why we're here!

Express Lane Service

No appointment required -- we'll get you in and out as quickly as possible, usually in less than an hour.

Services include State Inspection, tires, brakes, oil, hand grips, foot pegs, mufflers, mirrors, and select Genuine Motor Parts and Accessories. (Contact our Service Department for more details.) The next time you need one of these services, you won't have to schedule anything—just stop in and we'll do it while you wait. Shop for a while or relax upstairs in our customer lounge while we complete your work, then get back out on the road.


North Carolina (NC) State Motorcycle Inspections

Our Service department will gladly inspect any Motorcycle Make and Model. There is no appointment necessary for an inspection. However you must bring your motorcycle in at least thirty minutes before store closing. Motorcycle Inspections are completed on a first come, first serve basis. NC State Motorcycle Inspections are $13.60 (Subject to change).

NC State Motorcycle Inspection Minimum Requirements

  • Tires must have 2/32" tread
  • Brake lights front and rear if applicable
  • License plate light must be white
  • Turn signals if equipped must work
  • Horn must work
  • No brake fluid leaks
  • Running Lights must work
  • Other Requirements may apply

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